Frequently Asked Questions

We're here to help. Check out our most frequently asked questions below.

You can cancel your subscription any time after a minumum of 3 payments. However, if you decide to continue with your subscription, you don't need to do anything. Your subscription will renew automatically. 

Not at all. You can simply select your favourite category/style of stockings and the frequency of deliveries. Your subscription will then renew automatically. 

Yes, you must choose a subscription that delivers a minimum of 2 pairs of stockings per box and continue for a minimum of 3 payments.

Unfortunately it isn't currently possible to select the start date, all our subscriptions start the moment you make a payment. What we can suggest is that you create the subscription closer to the date you'd like to receive it.

Free shipping and a gurantee of your style, size and colour. If we cannot fulfil your order, we will get in touch and arrange a suitabe replacement free of charge until we can fulfil your subscribed products.

 

One cannot have too many tights, but if you’d like, you can pause or cancel your subscription at any time by logging in to your account. Please note we require a minimum of 3 payments before you can cancel.

Our size chart is included on our all of our product pages. Please consult it carefully prior to setting up your subscription. 

Based in Northern Italy, our manufacturer has been a leading producer of tights, stockings, knee highs, and socks for over 50 years. With an unwavering commitment to quality and fashion, they create products that are both stylish and functional.

One of the key distinguishing factors is their commitment to Sustainable Textile Production methods (STeP). Recognizing the importance of reducing the impact of their operations on the environment, they have implemented these practices across their supply chain.

With their expertise in hosiery production and our focus on the unique needs of cabin crew, we are proud to collaborate to produce stockings that are both comfortable and durable, ensuring you look and feel your best on every flight.

We recommend that you wash your tights at 30° C. Do not bleach, tumble dry, iron or dry clean.

Consider washing separately in a washbag.

Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact us via Whatsapp on our website to check if it's eligible for replacement.

We'll initially deliver your tights for free! As we grow, we may need to charge a small delivery fee. However, we'll endeavour to continue providing free delivery for our subscribed regular customers. 

Once your order has been placed, you can expect delivery within 3-5 working days. If you have a subscription, your order will arrive on approximately the same date every month. During peak seasons, please bare with us as there maybe slight changes in the delivery dates.

Yes, just contact us via Whatsapp on our website.

Please contact us via Whatsapp on our website and we will sort this out as soon as possible and send you the correct pair.

We perform a quality check before sending your package of tights to you, but in the unlikely event that you receive a pair with a fault, please contact our Customer Service team and we’ll be happy to replace them.

Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

The best way to change your order is to contact us on Whatsapp. If an order is shipped, please get in touch to arrange the return. 

We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.